AI digital workers & process efficiency

Configure AI assistants and workflows for customer service, sales, content and internal office tasks, connected to existing systems to reduce repetitive work.

Problems it addresses

  • Many repetitive answers
  • Slow sales preparation
  • Time lost searching internal information
  • Tedious compiling and data entry

What we build

  • Select tasks and business rules
  • Prepare the material each task needs
  • Configure AI assistants and workflows
  • Connect existing systems
  • Set permissions and human handover

Task directions

TaskWhat it doesAcceptance focus
Service assistantLook up material, answer questions, collect needs, hand over to staffAccuracy, response and handover
Sales assistantSummarize needs, find cases, draft proposals, remind follow-upsPreparation time, task completion
Content assistantDraft articles and video scripts from verified materialUsability rate, factual accuracy
Office assistantLook up policies, write meeting notes, compile informationLookup accuracy, compiling efficiency
Process assistantComplete records, notifications and system hand-offs by ruleCompletion rate, exception handling

Each task defines its trigger, inputs, knowledge sources, allowed actions, system permissions, output destination, exception handling and owner.

Implementation flow

  1. 01Pick tasks
  2. 02Prepare material
  3. 03Configure assistant
  4. 04Connect systems
  5. 05Real-task testing
  6. 06Train & run

Deliverables

  • Assistant configuration
  • Workflows
  • System connections
  • Test records
  • Operating guide
  • Training and maintenance plan

What we need from you

  • Provide business rules
  • Provide system access conditions
  • Provide real test tasks
  • Name staff for exception handover

Acceptance reference

  • Accuracy on real tasks
  • Completion rate
  • Handling time
  • Human handover and exception handling

Specific metrics are agreed per project. Directly verifiable delivery metrics are stated separately from business metrics affected by market, budget and customer execution.

Boundaries

  • Special pricing, contractual commitments and data writes follow explicit permissions and business rules.
  • Digital workers assist task execution; full replacement of staff is not promised.

Related products

Published related products are listed below; other capabilities are configured or developed per project.

Products & delivery capabilities

Start with one concrete problem

Tell us your current situation and what you want to improve. We start with a business review, then propose scope and a pilot.

Book a business review